Buyers FAQs

Here are some frequently asked questions from Buyers on buying artworks on Cohart

How do I buy an artwork on Cohart?

What payment methods can I use on Cohart?

Does the buyer or artist get charged a credit card fee when processing payments through Cohart?

How do I know the artworks are real?

How do I ensure the artists are trustworthy?

What if my artwork breaks after I purchase it?

What if I can't find the artwork I want?

How do I buy an artwork on Cohart?

Any user, whether logged in or as a guest, can make purchases on Cohart. You can find your next artwork purchase by browsing Cohart or using our Advisory Help service. Simply click on Buy Now button to enter the checkout process.

We have also detailed out what happens after you have made a purchase, take a look.

What payment methods can I use on Cohart?

We offer several payment options to make art purchases accessible to everyone. Buyers can choose from:

Credit or debit card
Apple Pay or Google Pay
Tap-to-Pay for in-person sales (using the Cohart app)
PayPal
Klarna's "Buy now, pay later" option (learn more about Klarna in our blog)
Wire Transfer

Does the buyer or artist get charged a credit card fee when processing payments through Cohart?

No, neither the buyer nor the artist is charged a credit card processing fee when making a transaction through Cohart. Cohart covers the processing fees, so artists receive the full sale amount, and buyers only pay the listed price.

How do I know the artworks are real?

We verify the artist and they provide a certificate of authenticity to assure the work is created by this artist and originates from their legitimate studio.

How do I ensure the artists are trustworthy?

Cohart's art authentication service was established to ensure the integrity and authenticity of every piece of art sold on our platform. Our commitment to being the most trusted platform for buying and selling art is paramount. Buyers can purchase with trust and confidence. Verified artists have a green checkmark on their profiles. We’ve thoroughly vetted each verified artist to ensure the artists you purchase work from are reputable and authentic. Our team checks in with all of our artists regularly to ensure their profile info and artwork listings are current. This keeps them accountable to you and the Cohart community. Read more here.

What if my artwork breaks after I purchase it?

If your artwork arrives damaged, please inform us within 48 hours of receipt, and we will facilitate the return process. Beyond this initial window, kindly contact us via email, and the artist may offer assistance with repairs or guide you to a reputable restoration company as appropriate.

What if I can't find the artwork I want?

If you need assistance finding artwork, contact support@cohart.com and our team of art experts will work with you one-on-one to find an artwork that you love!