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Cohart Sales Processing Tools

Cohart offers several ways to process sales depending on how you're selling. Here's an overview of the ways you can accept payments with Cohart.

Tap-to-Pay

Turn your phone into a card reader for in-person sales.

Best for:

  • Art fairs
  • Galleries
  • Studios
  • Custom pricing
  • Bundled sales

📖 Learn more: How to Use Cohart Tap to Pay

QR Code Checkout

Let buyers scan a QR code and complete checkout on their own device.

Best for:

  • Booth displays
  • Fixed-price works
  • Self-service checkout

📖 Learn more: Cohart Artwork QR Code for Checkouts

Buy Now Listings & Selling on Cohart Discover

Every artwork listing can include a Buy Now button so collectors can purchase directly online.

Best for:

  • Website sales
  • Link-in-Bio
  • Cohart Discover (marketplace sales)
  • Private Views

For public marketplace sales, buyers can purchase after browsing on Cohart Discover.

📖 Learn more: How to Sell Artwork on Cohart

📖 Learn more: Marketplace Listings and CocoAI Boosts on Cohart

Custom Invoices

Create invoices for artworks, deposits, shipping, commissions, or any custom payment.

Best for:

  • Follow-up sales
  • Phone/email sales
  • Gallery invoices

📖 Learn more: How to Create and Manage Custom Invoices

Sales Records

Track every payment, invoice, payout, and buyer from one place in the Sales Record section of your dashboard.

FAQs

Can buyers pay in cash?

Cohart is able to handle sales tax collection and remittance only for transactions that are processed through our payment tools (tap-to-pay, QR checkout, etc.). Because cash payments don’t create a digital transaction record, we’re not able to report or file sales tax on those sales within Cohart.

That said, you’re not forbidden from accepting cash — it just means those transactions would need to be handled outside of Cohart from a tax and reporting standpoint, using your own permit or process if required by the fair or local regulations.

If you’d like, you can still manually mark the artwork as sold in your inventory after the fact so it appears publicly as a sold piece on your profile, it just wouldn’t be processed or reported through Cohart.

How do I track a sale live?

After each sale, you can view and manage everything directly in your Cohart dashboard:

If you collect a buyer’s email at checkout, they will automatically receive:

  • A digital receipt
  • A Certificate of Authenticity (COA), if your sale is using a Cohart listing

Note: Certificates of Authenticity are only generated when a sale is linked to an artwork listing in your inventory. If you use a custom item, a COA will not be created automatically. You can create a listing afterward and generate a COA to send to your buyer retroactively.

Why is my client's American Express (Amex) card not working?

By default, Cohart no longer processes American Express (Amex) payments. This is an intentional setting designed to help protect Cohart sellers.

Compared with other card networks, American Express transactions generally carry a higher dispute risk for sellers because Amex consistently favors the cardholder in disputes. If a collector disputes a purchase from you or your gallery, they have a 90-day window to do so, and merchants almost always lose these cases. This means you could lose both the artwork and the payout after a sale is completed.

Because of this, Amex is disabled by default on Cohart accounts. In most cases, buyers are able to complete their purchase using a Visa, Mastercard, or another supported payment method instead.

If you would like to accept American Express payments, please contact the Cohart team. We're happy to discuss the potential risks with you and discuss enabling Amex processing on your account if appropriate.

How does shipping at in-person fair or events work?

Visit How Shipping Works on Cohart to learn more.

Working with a team? How to share access to your account

All sales should run through your main Cohart account so inventory, records, and payouts stay accurate. Here are the best ways to manage this when multiple people need to use at once:

Option 1: Shared login (most flexible)

  • Set a temporary password using Forgot Password
  • Share login details with your team for the event or time period

If using Tap-to-Pay: Each team member can download the Cohart app on their own phone and log in or use one shared device. 

Option 2: QR code checkout (no login needed)

  • Print QR codes for each artwork
  • Buyers scan and check out on their own phone

Best for: Simple, fixed-price sales and minimal staff involvement.

Limitations: QR checkout doesn’t support price changes, bundled sales, or custom items. For those, use Tap-to-Pay.

Resources