Seller Payouts on Cohart

1. POS & Invoice Sales

Standard payout timeline:
7 to 10 days after payment is completed

• Applies to POS (in-person) and invoice-based sales

• Payouts are processed automatically to the seller’s connected bank account

• No logistics or insurance are included in POS or invoice sales

• Shipping and delivery arrangements are handled directly between buyer and seller

For the initial bank transfer, you’ll need to fill out either a W-8 or W-9 depending on where you’re located. We’ll ask you for everything we need after the buyer purchases your artwork, and we’ll keep this information on file so future bank transfers will be even quicker.

Note: Sellers are responsible for packing, shipping, insurance, and any related logistics unless otherwise agreed upon with the buyer.

2. Marketplace Sales (Buy Now)

Marketplace payouts depend on how the artwork is delivered.

A. Seller-Shipped Orders

• Seller ships the artwork and provides valid shipping proof / tracking

• Once shipment is marked as completed, the buyer has 48 hours to report a dispute or request a refund

• If no dispute or refund request is submitted within the 48-hour window, the transaction proceeds to payout

• Payout is released 7 days after shipment is completed, provided there is no active dispute or refund

• If a dispute or refund is raised within the 48-hour window, the payout is paused until the issue is resolved

• Tracking confirmation is used as the shipment completion reference

B. Cohart Shipping (when enabled)

• Cohart coordinates shipping on behalf of the seller (shipping label creation, customs documentation if needed, tracking and customer service with your buyer. Please note: Sellers are responsible to package their artwork for shipping.)

• Once delivery is confirmed, the buyer has 48 hours to report a dispute or request a refund

• If no dispute or refund request is submitted within the 48-hour window, the transaction proceeds to payout

• Payout is released 7 days after delivery is completed, provided there is no active dispute or refund

• This process ensures buyer protection while maintaining clear payout timelines for sellers

Here are some frequently asked questions about payouts:

Does Cohart collect sales tax?

Take a look at these comprehensive support documents on how Sales Tax works on Cohart.

At the end of the fiscal year, sellers are responsible for their individual income tax obligations. We support this process by providing the necessary tax forms, such as W8 or W9.

What if I'm exempt from sales tax?

Regardless of a seller's tax status, we collect sales tax based on the buyer's location and handle the remittance. Sellers remain responsible for their individual income tax obligations at the end of the fiscal year. We'll provide the necessary tax forms (W8 or W9) to assist with this process.

Does Cohart provide support with taxes?

Sellers are responsible for their individual income tax obligations in their respective countries. Since tax laws vary, we cannot provide personal tax advice. Since sales are processed directly through Cohart's platform, you don’t need to create an additional invoice for the buyer. However, if you do need any additional documentation for your own tax purposes or for your own records, you’re welcome to generate an invoice addressed to Cohart if that helps with any VAT reporting on your side.

Is the shipping fee taken out of my payout?

No, the buyer covers the shipping cost at checkout (if any). Learn more about fees.

Does the buyer also pay for packing?

No, as the seller, you are responsible for packing the artwork and covering any associated costs. We recommend factoring the cost of custom packaging into the final price of the artwork. You can include an itemized breakdown on the invoice, clearly noting that the price includes packaging. This ensures transparency and gives the buyer visibility into the costs.

Alternatively, you can add a rough estimate of packaging costs to the artwork’s total price and mention that it covers custom packing.