Cohart offers two options for shipping artworks: Shipping by Cohart or Shipping by Seller. Each method has different levels of support and responsibility.
What is this feature?
This feature lets sellers choose how their artworks are shipped — either using Cohart’s in-house logistics support or handling shipping independently.
Who is it for?
This is for artists and sellers listing physical artworks on Cohart that need to be shipped to buyers, domestically or internationally.
Shipping by Cohart
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Cohart handles the shipping label: We generate and send you the prepaid label once the order is placed.
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We work closely with you to confirm packaging dimensions, advise on protection materials, and ensure the piece is ready for safe delivery.
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You’ll receive clear instructions on pickup or drop-off, depending on the carrier.
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Cohart manages buyer communication for shipping status and issues.
Shipping by Seller
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You are responsible for generating your own shipping label.
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You handle all aspects of packing, shipping, and tracking updates.
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You are also responsible for any buyer communication related to delivery, delays, or damage claims.
Important Notes About Shipping Dimensions
Shipping carriers use package dimensions, not just artwork dimensions, to calculate fees — especially for oversized items.
Even if your artwork is slim or lightweight, it might be classified as oversized based on the final packed size.
⚖️ Oversize Criteria (Carrier-Based)
A package is oversized if it meets any of the following:
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Length > 50 inches (≈ 127 cm)
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Length + Girth > 130 inches (≈ 330 cm)
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Girth = (2 × Width) + (2 × Height)
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Weight > 10 lbs (≈ 4.5 kg)
How We Calculate Length, Width, and Height
For shipping purposes:
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Length = Longest side
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Width = Middle-length side
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Height = Shortest side
This might differ from your artwork listing (Height × Width × Depth), especially for portrait vs. landscape works.
🧪 Real-World Examples
Oversized Due to Length
Art: 100 in (H) × 20 in (W) × 2 in (D)
→ Length = 100 in (254 cm) → Oversized
Oversized Due to Length + Girth
Art: 70 in × 50 in × 2 in
→ Girth = 104 in → Length + Girth = 174 in → Oversized
Oversized Due to Weight
Art: 40 in × 30 in × 5 in → Weight = 60 lbs (27.2 kg) → Oversized
Disclaimer (Shipping by Cohart)
When buyer select Shipping by Cohart, we help coordinate safe and professional delivery of your artwork. However:
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Final delivery timelines depend on the carrier
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Cohart is not liable for damage due to incorrect packaging
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You must follow all packaging guidelines and instructions we provide
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In case of buyer disputes, we’ll assist based on tracking and packaging documentation
🎨 We recommend using thick cardboard, corner protectors, and padding for framed or large works.
✨ Frequently Asked Questions
How do I know which shipping option I selected?
You can check this in the artwork listing under the Shipping section. You can also edit it before the work is sold.
Can I switch to Cohart shipping after selecting “Shipping by Seller”?
Yes — if the artwork hasn't sold yet, you can change the setting. After a sale, contact Cohart Support for assistance.
What happens if I underestimate the package size?
Oversized charges will apply automatically at checkout based on the actual shipping dimensions. Be sure to measure your final package, not just the artwork.